Every guitar in this catalogue has been fully inspected, set up, and play-tested. If it's here, it passed the ChiliSound™ Standard.
A used guitar on a marketplace can mean anything from "barely played" to "one headstock crack away from retirement." We don't list instruments that way.
Every guitar we sell has had its neck relief, action, nut, and intonation checked and adjusted. We clean the fretboard, tighten the hardware, and then play it — for hours — before it goes up. If something feels wrong, we fix it first or we don't list it.
You get photos of actual condition, a written description of anything we found, and 30 days to return it if it doesn't match.
Common Questions
Where can I buy used guitars in Burlington, Ontario?
Chili's Sound, based in the Aldershot area of Burlington, specializes in certified used guitars. Every guitar in our catalogue has been inspected, professionally set up, and play-tested for 10+ hours before listing. We ship across Canada with a 30-day return guarantee.
Are the used guitars at Chili's Sound set up properly?
Yes. Every guitar has had neck relief, action, nut slots, and intonation checked and adjusted. We clean the fretboard, tighten hardware, and play-test for 10+ hours. If anything needs repair we can't resolve, we don't list the instrument. Learn more about the ChiliSound™ Standard.
What types of used guitars do you sell?
We carry acoustic guitars, electric guitars, bass guitars, and classical/nylon-string guitars. Our inventory changes regularly — we source vintage and modern instruments, with a focus on player-grade gear at fair prices. Everything listed is currently in stock and ready to ship.
What is the return policy on used guitars?
Every guitar comes with a 30-day return guarantee. If the instrument doesn't match what was documented in the listing, return it within 30 days for a full refund. No conditions beyond that.
Do you ship used guitars across Canada?
Yes. We ship carefully packaged instruments to musicians across Canada. If you're local to Burlington, Hamilton, or the Halton Region, you may be able to arrange local pickup instead. Get in touch to discuss options.